Privacy Policy

A legal disclaimer

At Proxima, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.
Business Information: Company name, job title, and industry.
Usage Data: Information about how you use our website, products, and services, including your IP address, browser type, and pages visited.
Communication Data: Records of your correspondence with us, including emails and messages.

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Services: To deliver the services you request and manage your account.
To Communicate: To send you updates, newsletters, and marketing communications related to our services.
To Improve Our Services: To analyse usage data and improve our website, products, and services.
To Comply with Legal Obligations: To comply with applicable laws and regulations.

3. Legal Basis for Processing Personal Information

We will only process your personal information when we have a legal basis to do so. This may include:

Consent: When you have given us explicit consent to process your information for a specific purpose.
Contractual Necessity: When processing is necessary for the performance of a contract with you.
Legal Obligation: When we need to comply with a legal obligation.
Legitimate Interests: When processing is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

4. Sharing Your Information

We may share your personal information with:

Service Providers: Third-party vendors who assist us in providing our services, such as IT support, marketing, and analytics.
Business Partners: Companies with whom we collaborate to offer services or promotions.
Legal Authorities: When required by law or to protect our rights, privacy, safety, or property, or that of others.

5. Data Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, loss, or misuse. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal information:

Right to Access: You have the right to request access to the personal information we hold about you.
Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal information.
Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
Right to Restrict Processing: You have the right to request the restriction of processing your personal information in certain situations.
Right to Data Portability: You have the right to request the transfer of your personal information to another organisation in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal information for direct marketing purposes.

To exercise any of these rights, please contact us using the contact details provided below.

7. Cookies

Our website uses cookies to enhance your experience. Cookies are small text files placed on your device that help us understand how you use our website. You can manage your cookie preferences through your browser settings. For more information about our use of cookies, please refer to our Cookie Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our website or by other means.